Terms and Conditions
General Terms
These terms and conditions govern your use of SpinPlace Casino and all associated services. By creating an account and using the platform, you agree to comply with these terms in full. The casino reserves the right to modify these terms at any time, with changes taking effect immediately upon posting to the website.
Account Registration and Eligibility
Players must be at least 18 years old to register and play. The casino requires valid identification documents to verify age and identity before processing withdrawals. Only one account per person, household, and IP address is permitted. Multiple accounts will result in closure and forfeiture of balances.
You must provide accurate personal information during registration, including:
- Full legal name as it appears on government-issued ID
- Current residential address
- Valid email address and phone number
- Date of birth
The casino reserves the right to request additional verification documents at any time, including utility bills, bank statements, or photo identification. Failure to provide requested documents within 30 days may result in account suspension.
Deposits and Withdrawals
Deposit Methods and Limits
The platform accepts deposits via credit cards, debit cards, e-wallets, and bank transfers. Minimum deposit amounts vary by payment method but typically start at €10. Maximum deposit limits depend on your account verification level and payment provider restrictions.
All deposits appear in your account instantly except bank transfers, which may take 1-3 business days to process. The casino does not charge fees for deposits, though your payment provider may apply their own charges.
Withdrawal Procedures
Withdrawal requests undergo security checks before processing. First-time withdrawals require identity verification through document submission. Processing times vary by method:
| Method | Processing Time | Min Withdrawal | Max Withdrawal |
|---|---|---|---|
| E-wallets | 24-48 hours | €20 | €5,000 per transaction |
| Credit/Debit Cards | 3-5 business days | €20 | €5,000 per transaction |
| Bank Transfer | 5-7 business days | €100 | €10,000 per transaction |
The casino reserves the right to request additional verification for withdrawals exceeding €2,000 or for accounts showing unusual activity patterns. Withdrawals return to the same payment method used for deposit whenever possible.
Bonus Terms and Wagering
Bonus Eligibility and Restrictions
All bonuses carry wagering requirements that must be completed before funds become withdrawable. Wagering contributions vary by game type, with slots typically contributing 100% and table games contributing less or not at all. Maximum bet limits apply while bonus funds are active—usually €5 per spin or hand.
Bonuses expire after a set period, typically 30 days from activation. Unused bonus funds and associated winnings are removed upon expiration. Players may opt out of bonuses by contacting support before making a deposit.
Prohibited Bonus Abuse
The following activities constitute bonus abuse and result in bonus forfeiture and potential account closure:
- Creating multiple accounts to claim bonuses repeatedly
- Using betting patterns designed to exploit bonus terms
- Colluding with other players to meet wagering requirements
- Depositing and withdrawing without placing bets to claim loyalty points
Fair Play and Game Rules
Random Number Generation
All casino games use certified random number generators to ensure fair and unpredictable outcomes. The casino does not manipulate game results or alter payout percentages. Third-party testing agencies audit games regularly to verify fairness and compliance with industry standards.
Prohibited Activities
Players may not use automated software, bots, or any tools designed to gain unfair advantages. Collusion, chip dumping, and other forms of cheating result in immediate account termination and balance confiscation. The casino monitors gameplay for suspicious patterns and investigates accounts flagged by fraud detection systems.
Responsible Gaming
Self-Exclusion and Limits
Players can set deposit limits, loss limits, and session time limits through their account settings. Self-exclusion options range from 24 hours to permanent closure. Once activated, self-exclusion cannot be reversed during the chosen period.
The casino provides links to problem gambling support organizations including GamCare and Gamblers Anonymous. Players concerned about their gambling habits should contact these organizations for confidential assistance.
Underage Gambling Prevention
The platform employs age verification systems to prevent underage gambling. Parents and guardians should use parental control software to restrict access to gambling sites. Any player found to be underage will have their account closed and deposits returned.
Privacy and Data Protection
Information Collection and Use
The casino collects personal information necessary to operate your account, process transactions, and comply with legal obligations. This information is stored securely and never sold to third parties. The platform uses encryption technology to protect data transmission and storage.
Cookie Policy
The website uses cookies to enhance user experience, track session data, and analyze site traffic. Players can disable cookies through browser settings, though this may limit functionality. Essential cookies required for account operation cannot be disabled.
Dispute Resolution
Complaint Procedures
Players with complaints should first contact customer support through live chat or email. The casino aims to resolve disputes within 48 hours of initial contact. If a resolution cannot be reached, players may escalate complaints to the licensing authority.
Governing Law
These terms are governed by the laws of the jurisdiction where the casino holds its operating license. Any disputes not resolved through customer support may be subject to binding arbitration as specified in the license agreement.
Account Closure and Termination
The casino reserves the right to close accounts for violations of these terms, suspicious activity, or at its sole discretion. Upon closure, any remaining balance will be returned to the player minus any bonuses, pending wagering requirements, or amounts related to fraudulent activity. Players may request voluntary account closure at any time by contacting support.